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FAQ/Help
How do I renew my domain?
- Go to Find & Manage Domains
- Click the green box Login to an existing account in the upper right
- Login with your account name/domain name and password
- Click on your domain
- The next page has all the details associated with this domain
- Under Registration Contact Inforamtion, make sure the information is current
- Under Domain Renewals click on the Renew link to submit your new credit card information
- If you wish, you can change the existing password by clicking on the Account Management link to return to the page you started on, and then on the My Account link in the lower left. From there, you can click on Change Account Password
What are nameservers, and how do I register them?
Nameservers are the Internet's equivalent to phone books. A nameserver maintains a directory of domain names that match certain IP addresses (computers). The information from all the nameservers across the Internet is gathered in a central registry. This makes it possible for visitors to access your website using a familiar domain name, instead of having to remember a series of numbers. Because the nameservers are basically entered into a global database, changes may take as long as 48 hours to propagate, although it usually takes much less time than that.
If you have registered your domain through Find & Manage Domains, then the nameservers are automatically set up for you.
If you use another domain registration service, then you will have to specify the 4 nameservers exactly as below:
NS1.EVERYDNS.NET
NS2.EVERYDNS.NET
NS3.EVERYDNS.NET
NS4.EVERYDNS.NET
For GoDaddy, login to your account, and click on the domain SnowAlarm Inc., is hosting. Under the heading DOMAIN NAME SYSTEM SERVERS (DNS SERVERS) enter ALL 4 of the above DNS Servers and click the Continue button. When the confirmation page appears, click Continue again and the DNS Server change will be implemented.
The website editor
You can control the look of your website as well as the content by using the editor. If you do not have a username and password, please request one by specifying your site and your requested username and password in the contact form.
What is Scope?
An important concept to understand before you begin is Scope. The website is composed of a series of pages which exist in folders. For relatively simple websites, all pages exist in the root folder, for example
http://blah.com/
http://blah.com/foo.php
http://blah.com/foo1.php
http://blah.com/foo2.php
For websites with slideshows, additional unique folders exist, for example
http://blah.com/slideshow1
http://blah.com/tab1/slideshow2
http://blah.com/tab1/slideshow3
In this case, there is a slideshow in its own folder named slideshow1 as well as a tabbed slideshow in its own folder named tab1. The tabbed slideshow itself consists of 2 additional slideshows named slideshow1 and slideshow2, each in their own unique folders.
Scope refers to the page(s) modified by the editor, and follows a simple cascade. Specifically, page content, if specified, overrides folder content, if specified, which overrides site content. This allows tremendous flexiblity in defining content as the following example using the Edit title button shows.
Initially, the title of your site will be Modify title tag in /includes/title.html, which is not very helpful to your vistors or the search engines. By entering the editor and clicking on this button, you can modify the title tag. To quickly specify a title tag for ALL pages in the site,choose the scope of Site. When your website develops, you can go back and specify a title for an individual page by choosing the scope of Page, which will override any site content.
For slideshows or tabbed slideshows, you can specify a slideshow-specific title that will override the site-specified title. For example, specifying a title tag for tab1 will show this title in both slideshow2 and slideshow3, which can then be overridden by specifying a different title tag for the folder slideshow2.
Note that page-specific titles will take overall precedence.
How do I start the editor?
Simply navigate to the page you want to edit and add ?e=1 at the end of the url. For example:
http://blah.com?e=1
Note that this is a password protected area.
How do I upload images?
When you enter the edit area:
- Click the Manage images button. A new window pops up; if it doesn't, make sure that the browser allows pop-ups from your domain.
- Click the Browse/Upload images button on the pop-up
- Another pop-up window opens that has 4 tabs at the top: Browse/Upload/Edit/Folders.
- Click the Upload tab, which should show an empty list, and 3 buttons at the bottom: Browse/Remove/Upload
- Click the Browse button, which will then open a dialog that will allow you to choose photos from your computer. After selecting the images (typically clicking on an image while holding the Cntrl key will ADD the clicked image to the list, while a range of images can be selected by clicking on the first image you want uploaded and holding the Shift key while clicking on the last image), Click on the OK button. The files should then appear in the Upload area.
- Click the Upload button, and you should see a progress bar indicating the files have been uploaded. To check, click the Browse button, and you should see the images.
How do I upload and link to a file?
- Click the Edit text button. A new window pops up; if it doesn't, make sure that the browser allows pop-ups from your domain.
- For Editing level, click on the Images & Links radio button
- Write some text, like pdf link
- Highlight the pdf link text, and click the chain-looking icon in the 2nd row of the editor widgets
- A window named Insert/edit link pops up
- Click on the Browse widget to the right of the entry box
- You'll notice in the upper right, there is a Current Folder pulldown initialized to files. Note that this is different when uploading images, where the Current Folder pulldown is initialized to images
- Click the Upload tab
- Click the Browse button
- Choose the file you want to upload
- Click the Upload button
- After the file has uploaded, view the file clicking the Browse tab
- Click on the desired file, the upload window will close, and the file will now appear in the Link URL box
- Click the Update button, and the link to the uploaded file should appear
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The contact form can accept an argument that will pre-populate a text area box with that argument. For example:
<a href="http://blah.com/contact.php?lid=Tell%20me%20more">Tell me more</a>
To enter this in the editor:
- For Editing level, click on the Images & Links radio button
- Type in Tell me more, or any other text you want
- Highlight the Tell me more text, and click the chain-looking icon in the 2nd row of the editor widgets
- A window named Insert/edit link pops up
- Enter /contact.php?lid=Tell me more in the Link URL box
- Click the Update button, and the link to the contact page should appear
Note that I will create a text area field that will be named Inquiry in the contact form email you will receive. this text area will appear at the top of the form, and all other text areas you may have configured will be supressed.
How do I search on a single mls number
You will need the mls number and the class.
<a href="http://blah.com/search.php?class=res&mls=127813">View this property</a>
To enter this in the editor:
- For Editing level, click on the Images & Links radio button
- Type in View this property, or any other text you want
- Highlight the View this property text, and click the chain-looking icon in the 2nd row of the editor widgets
- A window named Insert/edit link pops up
- Enter /search.php?class=res&mls=127813 in the Link URL box
- Click the Update button, and the link to the search should appear
XML Feeds
XML feeds are an add-on service that compiles your listings 4 times/day. The XML file is placed in your home directory upon creation.
How do I submit Trulia xml feeds
The name of the feed file is http://your_domain/trulia.xml. Submit a feed to Trulia
How do I submit Zillow xml feeds
Zillow can read feeds in the Trulia format, thus the name of the feed file is http://your_domain/trulia.xml. Submit a feed to Zillow
How do I submit gbase xml feeds
Submit a feed by logging in to your gbase account.
- Under My Items / Data feeds click the button New Data Feed
- Under Item type, choose Housing
- Under Data feed filename, type in gbase_blah.com.xml
- The data feed should now be listed in the Data feeds tab. Under Upload schedule, click on Create
- On the Scheduled Upload screen, choose Upload Daily at 7:00 AM. Select your Timezone, and type in the complete URL to the file (i.e. http://blah.com/gbase_blah.com.xml and click the Schedule button.
- The feed can be validated at Celebird's feed checker OR http://validator.w3.org/feed/ (currently, this one shows errors for g:listing_type, g:mls_listing_id, g:agent_phone and g:agent_email which can be ignored)
- The impatient can also manually upload the xml file after scheduling by clicking the Manual upload link. Note that you will first have to visit your feed at http://blah.com/gbase_blah.com.xml and save the page to your local computer. The Status column will then show Processing..., and this may take as long as 1 hour. Click on the Items tab to view the recently uploaded listings!
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